GraceKennedy Money Services and First Global Bank to open free bank accounts for GOJ CARE recipients - GKMS Trinidad


GraceKennedy Money Services and First Global Bank to open free bank accounts for GOJ CARE recipients

Kingston, Jamaica, May 6, 2020, Persons collecting their Government of Jamaica CARE benefits at some GraceKennedy Money Services (GKMS) outlets will also be able to open a bank account simultaneously with no hassle with First Global Bank (FGB). 

This, as both companies assist in driving the government’s strategy of financial inclusion for all Jamaicans. According to The National Financial Inclusion Strategy, only “30 per cent of Jamaicans reported saving through a regulated financial institution”, and 65 per cent of all wage earners received their salaries in cash.

GKMS and FGB are members of the GraceKennedy Financial Group (GKFG) – the financial services arm of global consumer conglomerate, GraceKennedy. GKFG President & CEO Grace Burnett, says that promoting financial inclusion is one of the key strategies of the financial group. “The GraceKennedy Financial Group has demonstrated its support for and belief in financial inclusion for all Jamaicans most tangibly through the creation of our GK ONE locations. At these locations, customers can access a myriad of personal financial services – banking, remittance, bill payments, consumer loans and insurance. Some locations, in addition, offer cambio services and coin exchange. We are now continuing that push for financial inclusion by allowing a simpler way of opening bank accounts for our GOJ CARE recipients. We support financial inclusion because it is a safer and easier way for all customers to manage money.” 

Meanwhile, FGB President and CEO, Mariame McIntosh Robinson added that having a bank account allows customers to gain access to more financial services, including savings products. “With the COVID-19 crisis, it has become increasingly important for Jamaicans to lessen their reliance on cash. Businesses and services are moving online to cashless channels, and the easiest, most convenient way to ensure constant access is by having a bank account. In addition, once you have a bank account with a free FGB VISA debit card, you can receive your remittances directly to your bank account; receive payments from others; purchase items online; as well as save for the future including participating in our Partna Plan. Very little fees are charged for these services.”

GKMS, the Western Union agent in Jamaica, will disburse GOJ CARE funds from over 100 agent locations island wide. GOJ CARE recipients are required to present the following to collect their funds: –

  • A valid GOJ issued photo ID (Driver’s License, Passport, Voter’s ID)
  • Taxpayer Registration Number (TRN)
  • GOJ CARE Reference Number

The opening of bank accounts will be facilitated at 60 GKMS locations, including all 13 GK ONE locations.

GOJ CARE recipients opening bank accounts may use the same GOJ ID and TRN they used to collect their funds. They will also have to complete a simplified account opening form and sign an authorization form . These reduced requirements are intended to remove some of the barriers customers often face in opening bank accounts.  Opening an FGB account also means that the next time the recipient is receiving a money transfer or a Government of Jamaica payment, they will be able to

receive the funds directly into their bank account and therefore to their FGB VISA Debit Card making it more convenient.

Customers interested in getting more information about collecting their GOJ CARE Packages may call 888-555-5555, or for bank account opening information call FGB at 888-CALL FGB (225-5342). They may also log on to or  to see the list of locations offering GOJ CARE payouts and bank account opening.

Scroll to Top

To use the Direct to Bank service you have to be a registered D2B customer – registration is a quick and easy one-time activity that takes place online (for existing GKMS Western Union customers) and in-store for new customers.

There are three (3) Phases in the Direct to Bank (D2B) process:

Phase 1: Customer Registration.

New customers must register in-store at any GKMS Western Union. Existing GKMS Western Union customers can register online: Access the GraceKennedy Money Services website using your computer or mobile phone and fill out the required registration details. The online registration website is

GKMS customers will have the opportunity to enter demographic and banking information supported by pictorial proof that the information presented for verification is valid and current.

After confirming the validity of their email, customers will be able to access the online portal and navigate through the screens entering the relevant information to process their registration.

Customers are required to provide the following:

  1. Basic Info – Name, DOB.
  2. Employment Info– Place of employment and employment particulars i.e. occupation.
  3. Contact info – Current mailing address, Telephone, Cell numbers.
  4.  Primary Identification Info– National ID, Driver’s Permit or Passport.
  5.  Secondary identification Info– customer will provide a second ID type of the three options stated above.
  6. Security Info– Customer required to provide secret questions and answers to secure their account and future transactions.
  7. Document Upload– All the relevant documents required to process the application is uploaded into the system. The documents have to be verified in a separate phase of the process before the customer is able to access the service.

Phase 2: Customer Verification Process

The verification process consists of actions by GKMS to validate the authenticity of the  information provided at the Registration Stage (uploaded documents+ banking information + Demographic information). This involves matching uploaded details against information available in our internal databases as well as external National ID Verification Systems. You will be contacted by one of our team members when this step is completed.

Phase 3: Start using Direct to Bank!

Once you have been successfully registered you can start receiving Western Union money transfers in your bank account. Follow these quick steps:

  1.  Call our Contact Centre at 623-6000 the next time you are expecting a money transfer to initiate the bank transfer. Calls should be placed as soon as funds are available for collection.
  2. Tell the CSR you are registered for Direct to Bank transfers.
  3. Provide the related Money Transfer Control Number (MTCN).
  4. Enjoy the safety & convenience of having funds transferred directly into your bank account.

GKMS Digital Services

Find out more details about our Digital Registration. How to register, FAQs and more.

Already Registered? Login now to access your account to use our digital services.