WU Outbound - GKMS Trinidad

We’ve Cut Our Fees!

Send up to 100,000 JMD overseas for ONLY A 5% TRANSFER FEE with Western Union*

We thrive on connections. The bond between family and
friends cannot be replaced.

These connections have proven to be even more important during these times. We understand and our aim is to help you to continue keeping the bond.

You can now send up to 100,000 JMD to your loved ones abroad for only a 5% transfer fee.

Take advantage of our reduced fees today and keep
connected with loved ones abroad.

Take advantage of our reduced fees today and keep
connected with loved ones abroad.

Here are the many ways you can send:

Telesend

Send your money transfer via the telephone by calling our Customer Care Center at 876-926-2454. To use this service, register at https://gkmsonline.com/digital-registration/

The WU App

Start sending your money transfer from your phone from anywhere, anytime and pay in store. Download the WU App from the Google Play Store or the Apple Store.

The WU App

Start sending your money transfer from your phone from anywhere, anytime and pay in store. Download the WU App from the Google Play Store or the Apple Store.

In Store

Visit your nearest GKMS/Western Union location and send your money transfer today.

Receive a Money Transfer Directly to your Bank Account.

*Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice. 2020 Western Union Holdings, Inc. All Rights Reserved.

Thank you for choosing
GraceKennedy Money Services!

If you require any assistance, do give us a  call at 876-926-2454 or email us at ContactGKMS@GKCO.COM. We are ready to serve you.

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To use the Direct to Bank service you have to be a registered D2B customer – registration is a quick and easy one-time activity that takes place online (for existing GKMS Western Union customers) and in-store for new customers.

There are three (3) Phases in the Direct to Bank (D2B) process:

Phase 1: Customer Registration.

New customers must register in-store at any GKMS Western Union. Existing GKMS Western Union customers can register online: Access the GraceKennedy Money Services website using your computer or mobile phone and fill out the required registration details. The online registration website is https://registration.gkmsonline.net.

GKMS customers will have the opportunity to enter demographic and banking information supported by pictorial proof that the information presented for verification is valid and current.

After confirming the validity of their email, customers will be able to access the online portal and navigate through the screens entering the relevant information to process their registration.

Customers are required to provide the following:

  1. Basic Info – Name, DOB.
  2. Employment Info– Place of employment and employment particulars i.e. occupation.
  3. Contact info – Current mailing address, Telephone, Cell numbers.
  4.  Primary Identification Info– National ID, Driver’s Permit or Passport.
  5.  Secondary identification Info– customer will provide a second ID type of the three options stated above.
  6. Security Info– Customer required to provide secret questions and answers to secure their account and future transactions.
  7. Document Upload– All the relevant documents required to process the application is uploaded into the system. The documents have to be verified in a separate phase of the process before the customer is able to access the service.

Phase 2: Customer Verification Process

The verification process consists of actions by GKMS to validate the authenticity of the  information provided at the Registration Stage (uploaded documents+ banking information + Demographic information). This involves matching uploaded details against information available in our internal databases as well as external National ID Verification Systems. You will be contacted by one of our team members when this step is completed.

Phase 3: Start using Direct to Bank!

Once you have been successfully registered you can start receiving Western Union money transfers in your bank account. Follow these quick steps:

  1.  Call our Contact Centre at 623-6000 the next time you are expecting a money transfer to initiate the bank transfer. Calls should be placed as soon as funds are available for collection.
  2. Tell the CSR you are registered for Direct to Bank transfers.
  3. Provide the related Money Transfer Control Number (MTCN).
  4. Enjoy the safety & convenience of having funds transferred directly into your bank account.

GKMS Digital Services

Find out more details about our Digital Registration. How to register, FAQs and more.

Already Registered? Login now to access your account to use our digital services.