Cookie Policy - GKMS Trinidad

Cookie Policy

1. Introduction

This Cookie Policy (“Policy”) applies to your interaction with Grace Kennedy Money Services Limited (“GKMS”, “we”, “us”, or “our”) on this website.

2. What are cookies

Cookies are small data files stored on your device when you visit a website. We use cookies to ensure the website functions properly, support reporting and analytics, personalise your user experience and deliver content and advertisements that are more relevant to your interests. While cookies do not typically contain information that personally identifies you, personal data we store about you may be linked to information collected through cookies.

3.Cookies that we use

We use cookies for the following purposes:

  • Strictly Necessary Cookies: These  cookies are essential for the basic functioning of the website. They enable core features such as security, network management, and accessibility. Without these cookies, the website cannot perform properly, and certain services, features or functionalities may be unavailable.
  • Functional Cookies: These cookies enhance the performance and functionality of the website by remembering your preferences and choices, providing a more personalised and efficient browsing experience.
  • Performance Cookies: These cookies collect anonymous data on site usage. They help us understand user interactions and improve site performance through aggregated analytics.
  • Advertising & Tracking Cookies: These third-party cookies track your browsing activity across websites to deliver targeted advertisements that are more relevant to your interests.

4. Control and Consent

You can configure your browser to accept or reject cookies. However, rejecting all cookies may limit your ability to use certain features of our website.

By continuing to browse this website, you consent to the use of strictly necessary cookies, as outlined in this Policy.

5. Links to Other Websites

This website may contain links to third-party websites that are not operated by us. If you click on one of these links, you may be redirected to a website that uses cookies or other tracking technologies beyond our control. We are not responsible for the privacy practices or content of these third-party websites.

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6. Changes to this Policy

We may update this Policy from time to time. Changes to this Policy are effective once they have been uploaded to our website. We encourage you to review this Policy periodically to stay informed about how we use cookies and how we protect your privacy.

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© 2021 GraceKennedy Limited

Gracekennedy Money Services And The Logo Are Registered Trademarks Of Gracekennedy Limited.

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To use the Direct to Bank service you have to be a registered D2B customer – registration is a quick and easy one-time activity that takes place online (for existing GKMS Western Union customers) and in-store for new customers.

There are three (3) Phases in the Direct to Bank (D2B) process:

Phase 1: Customer Registration.

New customers must register in-store at any GKMS Western Union. Existing GKMS Western Union customers can register online: Access the GraceKennedy Money Services website using your computer or mobile phone and fill out the required registration details. The online registration website is https://registration.gkmsonline.net.

GKMS customers will have the opportunity to enter demographic and banking information supported by pictorial proof that the information presented for verification is valid and current.

After confirming the validity of their email, customers will be able to access the online portal and navigate through the screens entering the relevant information to process their registration.

Customers are required to provide the following:

  1. Basic Info – Name, DOB.
  2. Employment Info– Place of employment and employment particulars i.e. occupation.
  3. Contact info – Current mailing address, Telephone, Cell numbers.
  4.  Primary Identification Info– National ID, Driver’s Permit or Passport.
  5.  Secondary identification Info– customer will provide a second ID type of the three options stated above.
  6. Security Info– Customer required to provide secret questions and answers to secure their account and future transactions.

  7. Document Upload– All the relevant documents required to process the application is uploaded into the system. The documents have to be verified in a separate phase of the process before the customer is able to access the service.

Phase 2: Customer Verification Process

The verification process consists of actions by GKMS to validate the authenticity of the  information provided at the Registration Stage (uploaded documents+ banking information + Demographic information). This involves matching uploaded details against information available in our internal databases as well as external National ID Verification Systems. You will be contacted by one of our team members when this step is completed.

Phase 3: Start using Direct to Bank!

Once you have been successfully registered you can start receiving Western Union money transfers in your bank account. Follow these quick steps:

  1.  Call our Contact Centre at 623-6000 the next time you are expecting a money transfer to initiate the bank transfer. Calls should be placed as soon as funds are available for collection.
  2. Tell the CSR you are registered for Direct to Bank transfers.
  3. Provide the related Money Transfer Control Number (MTCN).
  4. Enjoy the safety & convenience of having funds transferred directly into your bank account.

GKMS Digital Services

Find out more details about our Digital Registration. How to register, FAQs and more.

More Info

Already Registered? Login now to access your account to use our digital services.

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