Bill Payment - GKMS Trinidad

Bill Payment Made Easy

Your Caribbean bill payment partner giving you the convenience to pay all major bills in one place.

Use our fast, reliable and convenient in-store service at 49 locations islandwide or pay online at billexpressonline.com.

Our Value to You

Timely Transaction
Processing

Enjoy timely and convenient payment. Bill Express offers settlement within 24 hours or the next day.

Zero Online Fees

Take advantage of no additional charges when you pay your bills online. Fast, free and convenient!

Convenience

Whether you’re at home, at the office or even in another country, Bill Express Online gives you the convenience of bill payments at your finger tips.

Safe and Secure
Platform

Your money stays with you. Our online payment platform ensures you are protected against any harm.

Safe and Secure
Platform

Your money stays with you. Our online payment platform ensures you are protected against any harm.

Support for Your
Queries

Got questions? We have answers. You may reach out to our Customer Support Centre at 623-6000 or browse our list of FAQs.

Your Reliable
Payment Partner

You don’t have to worry about your payment getting to your biller. With us, ease is guaranteed. 

Privacy

We maintain the highest level of privacy with your transactions and keep your details confidential.

Largest Network

Over  20 locations island-wide and the largest network in the Caribbean for business and personal foreign currency transactions.

Our Supported Billers

Payment Methods

In-Store

Visit any of our 49 locations island-wide

Online

Enjoy fast, convenient bill payment with ease.

Four Easy Steps to Pay Bills Online

Log in or Register

Enter your username and password via our online portal. If you don’t have a BillExpress account yet, you can quickly sign up here

Select Biller

Click ‘Pay Bills Now’, search and select your saved biller. For a new biller, select ‘Set Up Account’, search the company name, and add your account number.

Enter the amount you want to pay

Enter the amount that you want to pay to the biller. You may pay up to 10 billers at a time.

Enter Your Preferred Payment Methods

You can save up to 3 verified credit cards (Visa and MasterCard) on BillExpress. Select the credit card you wish to use, insert the card details, and pay your bill.

Log in or Register

Enter your username and password via our online portal. If you don’t have a BillExpress account yet, you can quickly sign up here

Select Biller

Click ‘Pay Bills Now’, search and select your saved biller. For a new biller, select ‘Set Up Account’, search the company name, and add your account number.

Enter the amount you want to pay

Enter the amount that you want to pay to the biller. You may pay up to 10 billers at a time.

Enter your preferred payment method

You can save up to 3 verified credit cards (Visa and MasterCard) on BillExpress. Select the credit card you wish to use, insert the card details, and pay your bill.

Forget the lines. Fast and free bill payment online.

What Our Customers Are Saying

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To use the Direct to Bank service you have to be a registered D2B customer – registration is a quick and easy one-time activity that takes place online (for existing GKMS Western Union customers) and in-store for new customers.

There are three (3) Phases in the Direct to Bank (D2B) process:

Phase 1: Customer Registration.

New customers must register in-store at any GKMS Western Union. Existing GKMS Western Union customers can register online: Access the GraceKennedy Money Services website using your computer or mobile phone and fill out the required registration details. The online registration website is https://registration.gkmsonline.net.

GKMS customers will have the opportunity to enter demographic and banking information supported by pictorial proof that the information presented for verification is valid and current.

After confirming the validity of their email, customers will be able to access the online portal and navigate through the screens entering the relevant information to process their registration.

Customers are required to provide the following:

  1. Basic Info – Name, DOB.
  2. Employment Info– Place of employment and employment particulars i.e. occupation.
  3. Contact info – Current mailing address, Telephone, Cell numbers.
  4.  Primary Identification Info– National ID, Driver’s Permit or Passport.
  5.  Secondary identification Info– customer will provide a second ID type of the three options stated above.
  6. Security Info– Customer required to provide secret questions and answers to secure their account and future transactions.
  7. Document Upload– All the relevant documents required to process the application is uploaded into the system. The documents have to be verified in a separate phase of the process before the customer is able to access the service.

Phase 2: Customer Verification Process

The verification process consists of actions by GKMS to validate the authenticity of the  information provided at the Registration Stage (uploaded documents+ banking information + Demographic information). This involves matching uploaded details against information available in our internal databases as well as external National ID Verification Systems. You will be contacted by one of our team members when this step is completed.

Phase 3: Start using Direct to Bank!

Once you have been successfully registered you can start receiving Western Union money transfers in your bank account. Follow these quick steps:

  1.  Call our Contact Centre at 623-6000 the next time you are expecting a money transfer to initiate the bank transfer. Calls should be placed as soon as funds are available for collection.
  2. Tell the CSR you are registered for Direct to Bank transfers.
  3. Provide the related Money Transfer Control Number (MTCN).
  4. Enjoy the safety & convenience of having funds transferred directly into your bank account.

GKMS Digital Services

Find out more details about our Digital Registration. How to register, FAQs and more.

Already Registered? Login now to access your account to use our digital services.